Legal & Compliance

Privacy Policy

Last updated: January 2025

Introduction

Wisory Global ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By using our services, you consent to the data practices described in this policy.

Regulatory Compliance

Our privacy practices are designed to comply with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR) – For users in the European Union and European Economic Area
  • Digital Personal Data Protection Act, 2023 (DPDP Act) – For users in India

We process personal data lawfully, fairly, and in a transparent manner. We collect data only for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.

Information We Collect

Personal Data Provided by You

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms or lead capture forms on our website
  • Subscribe to our newsletters or marketing communications
  • Request information about our services
  • Engage with us through email, phone, or other communication channels

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Business requirements and project details

Data Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and similar tracking technologies, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device information (operating system, device type)
  • Pages visited and time spent on each page
  • Referring website or source
  • Click patterns and user interactions

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries, provide requested services, and fulfill our contractual obligations
  • Communication: To send you updates, newsletters, and marketing communications (with your consent where required)
  • Website Improvement: To analyze usage patterns and improve our website functionality and user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Business Operations: To manage our business operations, including internal analysis and record-keeping

Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process personal data based on the following legal grounds:

  • Consent: You have given explicit consent for processing for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided they do not override your rights
  • Legal Obligation: Processing is necessary to comply with legal requirements

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data under certain circumstances ("right to be forgotten")
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format
  • Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

Under the DPDP Act (India), you have similar rights including the right to access, correct, and request erasure of your personal data.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

We may share your information with:

  • Service Providers: Third parties who assist us in operating our website and delivering services (e.g., hosting providers, analytics services, email platforms)
  • Legal Requirements: When required by law, court order, or government regulations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including Standard Contractual Clauses where required.

Cookies

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a data-related grievance, please contact us:

Data Protection Officer / Grievance Officer
Email: privacy@wisoryglobal.com
Address: Wisory Global HQs, HITEC City, Hyderabad, Telangana, India - 500081

We will respond to your request within the timeframe required by applicable law (typically 30 days).

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